Privacy Policy

Effective August 29, 2026

Kupe helps you monitor Google Business Profile reviews and receive weekly email digests. This policy explains what we collect, how we use it, and how long we keep it.

Information we collect

Account details from sign-in, such as your name and email address.

Google Business Profile connection details needed to read reviews for the locations you choose.

Business location names and review data from your connected Google account.

Basic usage information, such as when you connect, disconnect, or change monitored locations.

How we use information

To sign you in and operate your Kupe account.

To connect to Google and monitor the business locations you select.

To prepare and send your weekly review digest.

To keep the service secure and fix problems.

Data retention

We do not keep your personal data longer than necessary. Review data, account activity, and connected service data are deleted within 30 days after they are no longer needed to provide the service, or within 30 days after you disconnect or delete your account.

Sharing

We do not sell your personal information.

We use trusted service providers to run Kupe, including Auth0 for sign-in, Google for Business Profile access, Stripe for subscription billing, and Microsoft Azure for hosting and storage. These providers only process data on our behalf to deliver the service.

Your choices

You can disconnect Google Business Profile at any time from your Kupe account.

You can sign out or stop using the service at any time.

To ask about access, correction, or deletion of your data, contact us using the email below.

Contact

Questions about this policy can be sent to hello@kupe.ai.